Power Systems Rental Operations Lead

N C Machinery Co.; Tukwila (WA); On-site; USD 120,000 - 147,000; Full time

Benefits offered by this job

401k match

Paid time off

Health insurance

Vision insurance

Life insurance

Employee assistance program

Career growth opportunities

Discounts

Job summary

N C Power System in Tukwila, WA is looking for an experienced Service Supervisor to lead our Power Systems Rental department. You will oversee daily operations, coordinate with sales and service teams, and ensure timely, cost-effective maintenance of generators and engines.

The role requires EPG and generator experience, 2–4 years of management, and strong proficiency with DBS/Cognos and Microsoft Office. Travel may be necessary in this senior position.

Qualifications

• EPG and Generator experience required.
• 2–4 years of progressive management experience in a service setting.
• Experience with Detroit Diesel, MTU, Volvo diesel engines and generators required.
• Previous Cat Dealership experience preferred.
• Knowledge of Caterpillar Generator products, service, and technical skills preferred.
• Proficiency in Excel, Word, and other business software.
• Strong communication skills and ability to manage changing priorities.

Responsibilities

• Provide support and manage daily operations of the Power Generation Rental Technicians.
• Plan and schedule jobs and open work orders.
• Schedule technicians based on knowledge and experience.
• Coordinate with sales, product support, warranty, and parts groups to meet customer expectations.
• Manage all expenses related to work orders.

Skills

EPG & generator experience

Management experience

DBS familiarity

Cognos familiarity

Detroit Diesel/MTU/Volvo engines

Cat dealership experience

Excel & Word proficiency

Strong communication

Driver's license

Willingness to travel

Tools

DBS

Cognos

Excel

Word

Job description

N C Power System in Tukwila, WA is looking for an experienced Service Supervisor to lead our Power Systems Rental department. You will oversee daily operations, coordinate with sales and service teams, and ensure timely, cost-effective maintenance of generators and engines.

The role requires EPG and generator experience, 2–4 years of management, and strong proficiency with DBS/Cognos and Microsoft Office. Travel may be necessary in this senior position.