Power Systems Rental Service Lead – Anchorage

N C Power Systems Co. in; Anchorage (AK); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401k with Company Match and Profit Sh

Vision Insurance

Life, AD&D & Disability Insurance

Employee Assistance Program

Quarterly Employee Recognition Cash

Credit Union Membership

Career Growth Opportunities

Seniority Bonus

Safety boot reimbursement

Job summary

N C Power Systems Co. in Anchorage, Alaska, is seeking a Service Supervisor-Power Systems Rental to oversee the Commercial Generator Service Department at our Anchorage location. Lead a team of Rental Technicians, coordinate jobs, and ensure customer expectations are met.

The role requires generator experience and strong planning, budgeting, and cross-functional collaboration. Responsibilities include managing open work orders, controlling costs, and maintaining client relationships; travel may

Qualifications

• EPG and Generator experience required.
• 2-4 years of progressive management experience in a service setting.
• Familiarity with DBS and Cognos highly desired.
• Experience with Detroit Diesel, MTU, Volvo diesel engines and generators required.
• Knowledge of Caterpillar Generator products, service, and technical skills preferred.
• Proficiency in Excel, Word, and other business software.
• Willingness to travel occasionally.
• Ability to represent N C Power System at customer or company functions.

Responsibilities

• Managing daily operations of the Power Generation Rental Technicians.
• Providing support to a team of diesel technicians.
• Planning and scheduling jobs.
• Scheduling technicians according to knowledge, repair capabilities, and experience.
• Collaborating with sales, product support, warranty, and parts groups to meet customers.
• Preparing and managing all open work orders.
• Managing all expenses related to work orders.
• Maintaining heavy phone contact with customers and technicians on repair jobs.
• Compiling and tracking operational data.
• Recruiting and interviewing new technicians.
• Coaching and counseling employees on work-related issues.
• Investigating near-misses, accidents, or injuries and preparing reports.
• Managing department budgets, expenses, and performance reviews.

Skills

Leadership

Scheduling

Customer interaction

Excel/Word proficiency

Tools

DBS

Cognos

Job description

N C Power Systems Co. in Anchorage, Alaska, is seeking a Service Supervisor-Power Systems Rental to oversee the Commercial Generator Service Department at our Anchorage location. Lead a team of Rental Technicians, coordinate jobs, and ensure customer expectations are met.

The role requires generator experience and strong planning, budgeting, and cross-functional collaboration. Responsibilities include managing open work orders, controlling costs, and maintaining client relationships; travel may