Anchorage Power Systems Rental Service Lead

N C Power Systems Co.; Anchorage (AK); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

401k with Company Match and Profit Sh.

Paid Time Off: Vacation, Holidays & S

Health Insurance: Premera Blue Cross w

Vision Insurance: VSP Vision Insurance

Life, AD&D & Disability Insurance

Employee Assistance Program

Quarterly Recognition Cash Program

CAT Products and Rentals Discounts

Credit Union Membership

Career Growth Opportunities

Seniority Bonus

Job summary

N C Power Systems Co. in Anchorage, Alaska, seeks an experienced Service Supervisor for Power Systems Rental to lead the Commercial Generator Service team on site. This role supervises technicians, plans and schedules jobs, and collaborates with sales, warranty, and parts to meet customer expectations.

You will manage open work orders, track expenses, and coach technicians while maintaining strong communication with customers. Occasional travel may be required.

Qualifications

• EPG and Generator experience required.
• 2-4 years of progressive management experience in a service setting.
• Experience with Detroit Diesel, MTU, Volvo diesel engines and generators.
• Proficiency in Excel, Word, and other business software.
• Valid state driver's license and willingness to travel occasionally.

Responsibilities

• Manage daily operations of the Power Generation Rental Technicians.
• Plan and schedule jobs and assign technicians by skill and experience.
• Coordinate with sales, product support, warranty, and parts groups to meet customer expectations.
• Prepare and manage all open work orders and related expenses.
• Maintain customer and technician communications on repairs and status.
• Recruit, interview, coach, and counsel technicians.
• Investigate near-misses and accidents and file appropriate reports.
• Manage department budgets and performance reviews.

Skills

People management

Budget management

Scheduling

Communication

Travel willingness

Tools

DBS

Cognos

Excel

Word

Job description

N C Power Systems Co. in Anchorage, Alaska, seeks an experienced Service Supervisor for Power Systems Rental to lead the Commercial Generator Service team on site. This role supervises technicians, plans and schedules jobs, and collaborates with sales, warranty, and parts to meet customer expectations.

You will manage open work orders, track expenses, and coach technicians while maintaining strong communication with customers. Occasional travel may be required.