Power Systems Field Operations Lead

Western States Equipment Co; Pocatello (ID); On-site; USD 75,000 - 110,000; Full time

Job summary

Western States Equipment Co. in Idaho seeks an experienced PSD Supervisor to lead service teams focused on power systems equipment.

You will drive safety, quality, and on-time repair performance while coordinating with technicians and advisors to meet customer commitments. Ideal candidates bring five years on power systems, a year in supervision, and strong communication skills to mentor staff and uphold our safety culture.

Qualifications

• Proof of high school diploma or GED.
• Associates degree preferred.
• Five years minimum experience with Power Systems Equipment.
• One year prior management experience with customer service and P&L responsibility.
• Valid driver's license.
• Must be able to communicate (speak, read, comprehend, write in English).

Responsibilities

• Actively cares, promotes, manages, and advocates safety at Western States.
• Supervises PSD employees and conducts annual performance reviews.
• Manages shop assets and expenses.
• Maintains 24% PAD profitability target for the team (may vary).
• Ensures 100% on-time promise date delivery of repairs.
• Coordinates tooling and up-sell opportunities with PSD team.
• Oversees inspections and quality control throughout the repair process.
• Ensures adherence to safety policies and procedures.

Skills

Power systems repair

Leadership

Customer service

Safety compliance

Communication

Education

High school diploma or GED

Associates degree preferred

Tools

MS Office

Job description

Western States Equipment Co. in Idaho seeks an experienced PSD Supervisor to lead service teams focused on power systems equipment.

You will drive safety, quality, and on-time repair performance while coordinating with technicians and advisors to meet customer commitments. Ideal candidates bring five years on power systems, a year in supervision, and strong communication skills to mentor staff and uphold our safety culture.