Power Systems Field Engineer (UPS & PDUs)

Vertiv Group Corporation; Abilene (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Vertiv is seeking a Customer Engineer to install, commission, and service Power Products including UPS, PDU and battery systems (2-120KVA). The role emphasizes on-site and remote customer support, adherence to safety guidelines, and strong collaboration with customers, co-workers, and technicians.

The CE will perform tasks under supervision or independently after training, handle documentation and field notices, and maintain equipment and reports in accordance with Vertiv policies.

Qualifications

• ASEET or AMEET, or progress toward, is preferred.
• 4+ years military experience in a related technical field
• 2+ years of relevant industry experience
• Communicate professionally and respectfully in both written and verbal forms
• Manage time effectively by prioritizing and balancing technical tasks with administrative tasks
• Collaborative with peers, customers, suppliers, and leadership
• Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion
• Make basic site evaluation skills to include: environmental temperature, and general operating conditions
• Familiarity with electrical / electronic test equipment and fundamentals
• Follow written technical documentation to perform service tasks
• Employ elementary fix/repair techniques under directed supervision
• Complete service tasks and return unit to full operating conditions under directed supervision
• Summarize and report all work related tasks performed in written and verbal form
• Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.)

Responsibilities

• Perform service tasks as assigned and as per company policies and procedures
• Capable of working under direct supervision or independently based upon training completion
• Render on-site and phone assistance to customers
• Communicate with Technical Support on technical or procedural issues
• Implement Field Change Notices per published guidelines
• Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips

Skills

ASEET/AMEET

Military experience (4+ yrs)

Industry experience (2+ yrs)

Communication skills

Time management

Collaboration

Tools

Electrical test equipment

Job description

Vertiv is seeking a Customer Engineer to install, commission, and service Power Products including UPS, PDU and battery systems (2-120KVA). The role emphasizes on-site and remote customer support, adherence to safety guidelines, and strong collaboration with customers, co-workers, and technicians.

The CE will perform tasks under supervision or independently after training, handle documentation and field notices, and maintain equipment and reports in accordance with Vertiv policies.