Power & HVAC Service Manager: Lead Tech Team to Peak Reliability

United Rentals

Braintree (MA)

On-site

USD 81,000 - 121,000

Full time

4 days ago
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Benefits offered by this job

Paid Parental Leave
United Compassion Fund
Employee Discount Program
Career Development & Promotional Opprt
Additional Vacation Buy Up Program (US
Early Wage Access through Payactiv (US
Paid Sick Leave
An inclusive and welcoming culture

Job summary

United Rentals, the world’s largest equipment rental provider, is seeking a Service Manager to lead a major maintenance operation within the Power/HVAC Division. You’ll recruit and motivate a talented team of Service Technicians and Equipment Associates to keep the fleet safe, reliable, and ready for rental, in close collaboration with the Branch Manager.

The role emphasizes strong leadership, safety, and customer service, with responsibilities spanning preventative maintenance, repairs, cost

Qualifications

  • High school diploma or equivalent.
  • 3-5 years of operations and shop management with repair/maintenance background.
  • Intermediate to advanced diagnostic and repair skills for mechanical, hydraulic, diesel, pneumatic and other systems.
  • Advanced knowledge of heavy equipment, warranty process, and the work order/time accounting process.
  • Experience on diesel, hydraulic and electrical systems enabling independent diagnosis.
  • Valid driver's license with acceptable driving record.
  • Strong motivational and leadership skills.
  • Excellent customer service skills.
  • Strong knowledge of maintenance accounting and P&L.
  • Basic computer skills (Excel).

Responsibilities

  • Supervise the preventative maintenance, troubleshooting, and repair of equipment including diesel gen-sets, chillers, air-conditioners, and more.
  • Motivate, coach and train technicians to meet time and quality standards and follow repair processes.
  • Supervise Service Technicians, ensuring safety policies are followed at all times.
  • Build strong customer relationships through high-quality and timely service.
  • Apply United Rentals policies to maximize productivity while maintaining a safe work environment.
  • Manage shop operating expenses.
  • Lead, plan, measure and continuously improve service and maintenance performance metrics.
  • Meet regularly with Branch Managers to discuss problems and solutions.
  • Other duties as needed.

Skills

Operations and shop management
Diagnostic and repair skills
Heavy equipment knowledge
Warranty process understanding
Diesel/hydraulic/electrical systems
Valid driver’s license
Leadership skills
Customer service
Maintenance accounting & P&L
Excel (basic computer skills)

Education

High school diploma or equivalent

Job description

United Rentals, the world’s largest equipment rental provider, is seeking a Service Manager to lead a major maintenance operation within the Power/HVAC Division. You’ll recruit and motivate a talented team of Service Technicians and Equipment Associates to keep the fleet safe, reliable, and ready for rental, in close collaboration with the Branch Manager.

The role emphasizes strong leadership, safety, and customer service, with responsibilities spanning preventative maintenance, repairs, cost

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