Power & HVAC Service Manager: Lead & Optimize

ur; Olde West Chester (OH); On-site; USD 65,000 - 105,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development & PromotionalOpport

Paid Sick Leave

Inclusive culture

Job summary

United Rentals, Inc. seeks a Service Manager to lead a major maintenance operation within the Power/HVAC Division.

You will hire and motivate a team of Service Technicians and Equipment Associates, oversee repairs, and ensure safe operation of a diverse fleet ready for rental. You will collaborate with the Branch Manager to build a profitable location, applying maintenance and service knowledge, leadership, and strong business judgment to drive performance and customer satisfaction.

Qualifications

• High school diploma or equivalent.
• 3–5 years of operations and shop management experience with background in repairing and maintaining the equipment stated above.
• Intermediate to advanced diagnostic and repair skills for mechanical, hydraulic, diesel, pneumatic and other systems.
• Advanced knowledge of heavy equipment, the manufacturers' warranty process, and the work order / time spent accounting process.
• Experience on diesel, hydraulic and electrical systems that allows for independent assessment and diagnosis in most situations.
• Valid driver's license with acceptable driving record.
• Strong motivational and leadership skills.
• Excellent customer service skills.
• Strong knowledge of maintenance accounting and P&L.

Responsibilities

• Supervise the preventative maintenance, troubleshooting, and repair of equipment, including diesel generators, air‑cooled chillers, air‑ conditioners, desiccant dehumidifiers, negative air machines, electrical distribution and load banks.
• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes.
• Supervise Service Technicians, ensuring safety policies and procedures are followed at all times.
• Build strong customer relationships through the delivery of high quality and timely customer service.
• Apply United Rentals policies to maximize productivity while maintaining a safe work environment in a clean, organized facility.
• Manage the shop operating expenses.
• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics.
• Meet on regular basis with Branch Managers, reporting any problems and discussing possible solutions.
• Other duties assigned as needed

Skills

Leadership

Customer service

Diagnostics

Excel

Education

High school diploma or equivalent

Tools

Excel

Job description

United Rentals, Inc. seeks a Service Manager to lead a major maintenance operation within the Power/HVAC Division.

You will hire and motivate a team of Service Technicians and Equipment Associates, oversee repairs, and ensure safe operation of a diverse fleet ready for rental. You will collaborate with the Branch Manager to build a profitable location, applying maintenance and service knowledge, leadership, and strong business judgment to drive performance and customer satisfaction.