Postpress Field Service Technician Installations & Training

Heidelberg Postpress Deutschland GmbH; Los Angeles (CA); Presencial; USD 65.000 - 80.000; Jornada completa

Descripción de la vacante

Heidelberg USA is seeking a Field Service Technician for Post Press in Los Angeles. You will travel to customer sites to set up, install, troubleshoot, and repair Heidelberg Postpress equipment, including Polar Cutters and Stahlfolder systems.

You will train customers on operation and maintenance and document all activities per company standards. Minimum two-year technical degree or equivalent electro-mechanical experience is required, with the ability to travel extensively.

Formación

• Two-year technical degree or equivalent experience in mechanical, digital, and electronic technology.
• Experience in field service and servicing electro-mechanical devices.
• Willingness to travel up to 75% and occasional weekends.

Responsabilidades

• Perform mechanical and electrical troubleshooting on Heidelberg Postpress equipment.
• Install, train, maintain, and repair equipment at customer sites.
• Coordinate with riggers for installation and relocation of machines.
• Complete paperwork such as expenses and time sheets promptly.
• Provide on-site training and ongoing operator coaching.
• Communicate status and ETA to customers and dispatch.
• Ensure equipment tests meet factory standards and safety guidelines.
• Support GSC with technical feedback via mobile app.
• Travel up to 75% of the workweek, including weekends when needed.

Conocimientos

Customer management

Territory management

Electrical troubleshooting

Mechanical troubleshooting

Telephone support

Communication skills

High/low voltage knowledge

Mechanical aptitude

Travel readiness

PC skills

Educación

Two-year technical degree

Equivalent experience in mechanical/digital/electronic tech

High School Diploma or equivalent

Herramientas

Field service tools

Electrical test equipment

Descripción del empleo

Heidelberg USA is seeking a Field Service Technician for Post Press in Los Angeles. You will travel to customer sites to set up, install, troubleshoot, and repair Heidelberg Postpress equipment, including Polar Cutters and Stahlfolder systems.

You will train customers on operation and maintenance and document all activities per company standards. Minimum two-year technical degree or equivalent electro-mechanical experience is required, with the ability to travel extensively.