Remote Field Service Tech: Postpress Bindery

Heidelberger Druckmaschinen AG; Los Angeles (CA); Hybrid; USD 65,000 - 80,000; Full time

Job summary

Heidelberg USA is seeking a Field Service Technician to travel to customer sites for on-site setup, installation and repair of Heidelberg Postpress equipment, including Polar Cutters and Stahl Folder systems. You will train customers and support ongoing maintenance in the field.

We value hands-on mechanical and electrical troubleshooting, strong customer management, and the ability to work with riggers on complex installations across multiple locations.

Qualifications

• Two-year technical degree or equivalent experience.
• Minimum two years in field engineering servicing electro-mechanical devices.
• Willingness to travel up to 75% of time.

Responsibilities

• Perform mechanical/electrical troubleshooting of Heidelberg Postpress bindery equipment.
• Conduct maintenance and training on Heidelberg Postpress equipment.
• Install and move equipment with riggers and assist with setup.
• Complete paperwork (expenses, time sheets, etc.) in a timely manner.
• Provide customer operator and equipment maintenance training.

Skills

Field service

Troubleshooting

Electrical wiring

Mechanical aptitude

Customer management

Communication skills

Education

Two-year technical degree

High School Diploma

Tools

Polar Cutters

Stahlfolder equipment

Job description

Heidelberg USA is seeking a Field Service Technician to travel to customer sites for on-site setup, installation and repair of Heidelberg Postpress equipment, including Polar Cutters and Stahl Folder systems. You will train customers and support ongoing maintenance in the field.

We value hands-on mechanical and electrical troubleshooting, strong customer management, and the ability to work with riggers on complex installations across multiple locations.