Post-Treatment Care & Discharge Coordinator

Banyan Treatment Centers; Laurel Run (PA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) with employer match

Paid time off and holidays

Job summary

Banyan Treatment Centers is seeking a dedicated Aftercare Coordinator to support patients as they transition through every stage of their treatment journey. This role emphasizes discharge planning, continuity of care, and collaboration with internal teams, families, and external partners to ensure each patient leaves with a clear, well-coordinated aftercare plan.

The Aftercare Coordinator plays a critical role in supporting long-term recovery by ensuring no patient falls through the cracks and

Qualifications

• High school diploma or GED required; Associate’s degree preferred.
• Experience in behavioral health, customer service, or familiarity with 12-step or recovery-based programs preferred.
• Strong written and verbal communication skills with attention to detail.
• Familiarity with Salesforce and/or Kipu EMR preferred.
• Knowledge of local community resources and aftercare support services.

Responsibilities

• Coordinate each patient’s discharge plan and next level of care with clinical staff and outbound team.
• Obtain required consents, identification, and financial documentation to support continuity of care.
• Refer administratively discharged patients to appropriate alternative providers when necessary.
• Serve as primary liaison with external agencies and partners (VA, probation officers, attorneys, HR, EAPs).
• Maintain accurate documentation in the EMR and coordinate communication using Teams and Salesforce.

Skills

Written communication

Verbal communication

Attention to detail

Education

High school diploma or GED

Associate’s degree preferred

Tools

Salesforce

Kipu EMR

Job description

Banyan Treatment Centers is seeking a dedicated Aftercare Coordinator to support patients as they transition through every stage of their treatment journey. This role emphasizes discharge planning, continuity of care, and collaboration with internal teams, families, and external partners to ensure each patient leaves with a clear, well-coordinated aftercare plan.

The Aftercare Coordinator plays a critical role in supporting long-term recovery by ensuring no patient falls through the cracks and