Aftercare Coordinator

Banyan Treatment Centers; Castle Rock (CO); Presencial; USD 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, vision, and dental insurance

401(k) with employer match

Paid time off and holidays

Resumo da oferta

Banyan Treatment Centers in Castle Rock, CO invites an Aftercare Coordinator to manage discharge planning and continuity of care. You will collaborate with clinical staff, families, and external partners to ensure a clear, well-coordinated aftercare plan for each patient.

This full-time role focuses on coordination across teams, documentation in Kipu EMR, and effective liaison with external agencies to support long-term recovery outcomes.

Qualificações

• High school diploma or GED required; an associate degree is preferred.
• Experience in behavioral health or customer service is preferred.
• Strong written and verbal communication skills with attention to detail.
• Familiarity with Salesforce and/or Kipu EMR is preferred.
• Knowledge of local community resources and aftercare support services.

Responsabilidades

• Coordinate discharge plans and next levels of care with clinical staff to ensure seamless transitions.
• Obtain consents, IDs, and financial documents to support continuity of care.
• Refer administratively discharged patients to appropriate providers when needed.
• Serve as a liaison with external agencies and partners (VA, probation, attorneys, EAPs).
• Communicate with referral sources about arrivals, discharge planning, AMA risks, and hospitalizations.
• Engage families during discharge and align with aftercare planning.
• Maintain accurate documentation in the EMR (Kipu) and share updates using Teams/Salesforce.
• Support patient retention and safety initiatives, including AMA blocking efforts.
• Participate in weekly case consultations with clinical, operational, and business teams.
• Uphold confidentiality and regulatory requirements with a patient-first approach.

Conhecimentos

Communication skills

Documentation

Team coordination

Salesforce

Kipu EMR

Formação académica

High school diploma

Associate degree preferred

Ferramentas

Salesforce

Kipu EMR

Descrição da oferta de emprego

Banyan Treatment Centers is seeking a dedicated and organized Aftercare Coordinator to support patients as they transition through every stage of their treatment journey. This role focuses on discharge planning, continuity of care, and collaboration with internal teams, families, and external partners to ensure each patient leaves treatment with a clear, well-coordinated aftercare plan.

Position Details

• Reporting to: Executive Director
• Schedule: Full-time| 8:30AM - 5:00PM Days negotiable
• Location: Castle Rock, CO
• Application: 10/15/2026

Key Responsibilities

Discharge Planning & Continuity of Care

• Coordinate each patient’s discharge plan and next level of care in collaboration with clinical staff and Banyan’s Outbound Team to ensure seamless transitions.
• Facilitate admissions-related needs by obtaining required consents, identification, and financial documentation to support continuity of care.
• Refer administratively discharged patients to appropriate alternative providers when necessary.

Liaison & External Coordination

• Serve as a primary liaison with external agencies and partners, including the VA, probation officers, attorneys, HR representatives, and Employee Assistance Programs (EAPs).
• Communicate effectively with referral sources regarding patient arrivals, discharge planning, AMA risks, and hospitalizations to support continuity and retention.
• Engage families throughout the discharge process, providing timely updates and ensuring alignment with aftercare planning.

Documentation & Systems Management

• Maintain accurate and timely documentation of employment, legal, medical, and aftercare-related interactions in the electronic medical record (Kipu).
• Share key updates and coordinate communication using Teams and Salesforce to support interdisciplinary collaboration.

Advocacy, Collaboration & Compliance

• Support patient retention and safety initiatives, including AMA blocking efforts, to encourage continued engagement in treatment.
• Participate in weekly case consultations and collaborate proactively with clinical, operational, and business development teams.
• Uphold confidentiality, regulatory requirements, and a patient-first approach in all communications and interactions.

Qualifications

• High school diploma or GED required; Associate’s degree preferred.
• Experience in behavioral health, customer service, or familiarity with 12-step or recovery-based programs preferred.
• Strong written and verbal communication skills with attention to detail.
• Familiarity with Salesforce and/or Kipu EMR preferred.
• Knowledge of local community resources and aftercare support services.

Why Join Banyan Treatment Centers?

Role

This is more than a job—it’s an opportunity to play a vital role in what recovery looks like after treatment. As an Aftercare Coordinator, you will:

• Join a mission-driven, nationally recognized organization accredited by The Joint Commission and supported by TPG’s Rise Fund.
• Champion the continuum of care by ensuring patients transition successfully from treatment into long-term recovery supports.
• Collaborate closely with clinical, operational, and business development teams, as well as families and external partners.
• Enjoy comprehensive benefits (full-time eligible), including medical, vision, and dental insurance; life insurance; short- and long-term disability coverage; a 401(k) with employer match; paid time off and holidays; and wellness, assistance, and referral programs.

EOE