Post-Sales Solutions Engineer: AI & Security Deployments

Ffive; Illinois; On-site; USD 138,000 - 208,000; Full time

Benefits offered by this job

Benefits package

Commission eligible

Job summary

F5 is seeking a Forward Deployed Engineer to drive post-sales success for clients in the CST/MST US region. You will lead onboarding, deployment planning, and cross-functional collaboration with Solutions Engineering and Support to accelerate time-to-value.

You will own the technical relationship, guide complex deployments (on-prem, hybrid, SaaS), and help customers navigate security and networking challenges. Strong PM and communication are essential.

Qualifications

• 8+ years in a post-sales technical role such as TAM, Solutions Engineer, Implementation Consultant, or similar.
• Experience building and deploying AI systems/Applications.
• Strong understanding of enterprise infrastructure (networking, containers, security).
• Experience leading technical deployments (on-prem, hybrid, or complex SaaS integrations).
• Experience with enterprise customers in regulated industries (AI/ML or cybersecurity products is a bonus).
• Excellent communication and project management skills - ability to set expectations, drive timelines, and align stakeholders.
• Ability to thrive in a high growth environment - self-directed and proactive.
• Red Hat Certified Specialist in OpenShift Administration - nice to have.

Responsibilities

• Lead technical onboarding and implementation for new customers, including planning, scoping, milestones, and success metrics.
• Own the post-sales relationship from a technical standpoint, acting as the main point of contact for customer engineering and security teams.
• Develop and execute structured implementation plans to achieve First Time to Value quickly and reliably.
• Proactively manage risk by identifying blockers, misaligned expectations, or skill gaps and escalate as needed.
• Collaborate with Sales, Engineering, Services and Product to ensure successful handoffs and knowledge sharing.
• Document repeatable processes, technical guides, implementation templates, and internal runbooks.
• Coordinate support needs, triage technical issues, and ensure collaboration with Support and Development teams.
• Act as a customer advocate, gathering feedback to inform roadmap and future services.

Skills

Post-Sales experience

AI/ML deployments

Enterprise infrastructure

Deployment leadership

Regulated industries

Communication & PM

Ambiguity tolerance

OpenShift Administration

Job description

F5 is seeking a Forward Deployed Engineer to drive post-sales success for clients in the CST/MST US region. You will lead onboarding, deployment planning, and cross-functional collaboration with Solutions Engineering and Support to accelerate time-to-value.

You will own the technical relationship, guide complex deployments (on-prem, hybrid, SaaS), and help customers navigate security and networking challenges. Strong PM and communication are essential.