Forward-Deployed Engineer: AI Security & Onboarding

F5

Naval Air Station Whidbey Island (WA)

On-site

USD 138,000 - 208,000

Full time

2 days ago

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Benefits offered by this job

Competitive salary & benefits

Job summary

F5 is seeking a Forward Deployed Engineer to drive successful customer onboarding and post-sales technical engagement across AI security deployments. You will partner with Solutions Engineering, Support, and product teams to ensure rapid time-to-value while managing complex integrations in enterprise environments.

This hands-on role requires deep technical expertise, clear communication, and the ability to thrive in a fast-growing AI security market.

Qualifications

8+ years in post-sales technical roles.
Experience building/deploying AI systems.
Experience with enterprise infrastructure (networking, containers, security).
Excellent communication and project management skills.
Red Hat OpenShift Administration certification is a plus.

Responsibilities

Lead onboarding and implementation for new customers with milestones.
Own post-sales technical relationship with customer engineering and security teams.
Develop structured implementation plans to achieve First Time to Value.
Identify blockers and escalate misaligned expectations or skill gaps.
Collaborate with Sales, Engineering, Services and Product for handoffs.
Document runbooks, technical guides, and templates.
Coordinate support needs and triage issues with Support and Dev teams.
Act as customer advocate to inform roadmap and future services.