AI Security Post-Sales Engineer (EST Role)

F5 Networks, Inc.; Northern (KY); Hybrid; USD 152,000 - 228,000; Full time

Job summary

F5 Networks, Inc. is seeking a Forward Deployed Engineer to ensure customer success from deal close. You will lead onboarding, own the post-sales technical contact, and drive adoption with cross-functional teams to deliver value.

In this early-stage AI security market, you will shape the customer journey, manage risks, and document repeatable processes while collaborating with Sales, Engineering, and Support. This role requires strong PM and communication skills.

Qualifications

• 8+ years in a post-sales technical role (e.g., TAM, SE, or similar).
• Experience building or deploying AI systems or applications.
• Strong understanding of enterprise infrastructure (networking, security).
• Experience leading technical deployments (on-prem, hybrid, SaaS).
• Experience with enterprise customers in regulated industries is a plus.
• Excellent communication and project management skills.

Responsibilities

• Lead technical onboarding and implementation for new customers with plans and milestones.
• Own post-sales relationship as the main technical contact for customer teams.
• Develop and execute implementation plans to achieve First Time to Value quickly.
• Identify blockers and risks; escalate as needed to keep scope intact.
• Collaborate with Sales, Engineering, Services and Product for handoffs and knowledge sharing.
• Document repeatable processes, guides, templates, and runbooks.
• Coordinate support needs and triage issues with Support and Dev teams.
• Act as customer advocate, gathering feedback to inform roadmap.

Skills

Post-Sales experience

AI systems deployment

Enterprise infra knowledge

Technical deployments leadership

Regulated industry experience

Strong communication & PM

Job description

F5 Networks, Inc. is seeking a Forward Deployed Engineer to ensure customer success from deal close. You will lead onboarding, own the post-sales technical contact, and drive adoption with cross-functional teams to deliver value.

In this early-stage AI security market, you will shape the customer journey, manage risks, and document repeatable processes while collaborating with Sales, Engineering, and Support. This role requires strong PM and communication skills.