AI Security Deployment Lead for Enterprise

F5 Networks, Inc.; Buffalo (NY); Hybrid; USD 138,000 - 208,000; Full time

Benefits offered by this job

Competitive salary

Commission

Benefits package

Career growth

Job summary

F5 Networks, Inc. is seeking a Forward Deployed Engineer to drive customer success after sale, leading onboarding and implementations while serving as the primary technical contact for clients in a rapid AI security market.

You will own the post-sales technical relationship, coordinating with Solutions Engineering, Services, and Support to ensure rapid value realization and long-term partnerships across complex environments.

Qualifications

• 8+ years in a post-sales technical role.
• Experience building and/or deploying AI systems.
• Strong understanding of enterprise infrastructure (e.g., networking, containers, security protocols).
• Experience leading technical deployments (on-prem, hybrid, or complex SaaS integrations).
• Experience working with enterprise customers in regulated industries.
• Excellent communication and project management skills.

Responsibilities

• Lead technical onboarding and implementation for new customers, including planning, scoping, milestones, and success metrics.
• Own the post-sales relationship from a technical standpoint, serving as the main point of contact for customer engineering and security teams.
• Develop and execute structured implementation plans to ensure customers achieve First Time to Value quickly and reliably.
• Proactively manage risk by identifying blockers, misaligned expectations, or skill gaps, and escalating as needed.
• Collaborate cross-functionally with Sales, Engineering, Services and Product to ensure successful handoffs and knowledge sharing.
• Document repeatable processes, technical guides, implementation templates, and internal runbooks.
• Coordinate support needs, triage technical issues, and ensure efficient collaboration with Support and Dev. teams.
• Act as a customer advocate, gathering feedback and insights to inform roadmap and future services.

Skills

Post-Sales engineering

AI systems deployment

Enterprise networking

Container security

Project management

Customer engagement

OpenShift (nice to have)

Education

RH OpenShift Administration (cert)

Tools

OpenShift

Kubernetes

Job description

F5 Networks, Inc. is seeking a Forward Deployed Engineer to drive customer success after sale, leading onboarding and implementations while serving as the primary technical contact for clients in a rapid AI security market.

You will own the post-sales technical relationship, coordinating with Solutions Engineering, Services, and Support to ensure rapid value realization and long-term partnerships across complex environments.