Post-Sales AI Security Engineer

F5; Illinois; Presencial; USD 138 000 - 208 000; Tempo integral

Resumo da oferta

F5 is seeking a Forward Deployed Engineer to drive customer success from signed deals through onboarding and implementation. You will be the technical post-sales lead, coordinating with Solutions Engineering and Support to accelerate value realization and long-term partnerships.

In a high-growth AI security market, you will wear many hats, define structured deployment plans, and advocate for customers while collaborating across Sales, Engineering, and Product teams to ensure scalable, repeatable

Qualificações

• 8+ years in a post-sales technical role (e.g., TAM, Solutions Engineer).
• Experience building and deploying AI systems/applications.
• Strong understanding of enterprise infrastructure (networking, containers, security).
• Experience leading technical deployments (on-prem, hybrid, complex SaaS).
• Experience with enterprise customers in regulated industries is a plus.
• Excellent communication and project management skills.
• Comfortable in a high-growth environment; self-directed and proactive.
• Red Hat Certified Specialist in OpenShift Administration is a plus.

Responsabilidades

• Lead technical onboarding and implementation for new customers, with milestones and success metrics.
• Own the post-sales technical relationship as the primary contact for customer engineering and security teams.
• Develop and execute structured implementation plans to achieve First Time to Value quickly.
• Identify blockers and escalate misalignments to keep timelines on track.
• Collaborate with Sales, Engineering, Services and Product for smooth handoffs.
• Document repeatable processes, guides, and runbooks.
• Coordinate support needs and triage issues with Support and Dev teams.
• Advocate for customers to inform roadmap and future services.

Conhecimentos

Post-Sales exp

AI Systems

Enterprise infra

Deployments leadership

Regulated industry

Communication

Growth mindset

OpenShift Admin

Descrição da oferta de emprego

F5 is seeking a Forward Deployed Engineer to drive customer success from signed deals through onboarding and implementation. You will be the technical post-sales lead, coordinating with Solutions Engineering and Support to accelerate value realization and long-term partnerships.

In a high-growth AI security market, you will wear many hats, define structured deployment plans, and advocate for customers while collaborating across Sales, Engineering, and Product teams to ensure scalable, repeatable