Post-Sales Solutions Consultant, ERP Integrations

Ramp; EE. UU.; A distancia; USD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible PTO

Centralized home-office equipment

Health and wellness stipend

Budget for intra-office travel

Weekly coffee stipend

Descripción de la vacante

Ramp is seeking a Solutions Consultant, Post-Sales to partner with Account Management and deepen relationships with existing customers. You will serve as the technical and financial subject matter expert across the customer lifecycle, delivering product demonstrations, solving ERP integration challenges, and guiding architecture decisions to drive value.

You will work with Post-Sales, Product, Design, and Engineering to evolve Ramp's roadmap, ensure fast time-to-value, and translate complex

Formación

• 4+ years in Solutions Consulting or similar customer-facing technical role in SaaS/fintech.
• Bachelor's degree in computer science, engineering, finance, business or related field.
• Hands-on familiarity with ERP systems and finance/accounting workflows.

Responsabilidades

• Partner with Account Managers to demonstrate new Ramp products and features to existing customers, building the business case for expansion through customized demos and workflow illustrations.
• Evaluate customer requirements for expansion opportunities, assessing fit through use-case analysis, ROI assessments, and technical scoping.
• Design and recommend best-fit Ramp architecture — including APIs, ERP integrations, and HRIS connectors — based on each customer's systems and workflows.
• Act as a technical advisor to customers and internal teams, guiding integration, configuration and system design decisions without writing code.
• Troubleshoot ERP and integration blockers, and guide customers through complex configuration decisions across NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion, and others.
• Support Account Managers on technical workstreams, ensuring faster time-to-value during product rollouts and expansions.
• Be a subject matter expert across accounting systems and integration partners; advocate for integration development in line with customer needs.
• Influence Ramp's product roadmap by channeling customer pain points and feedback to Product and Engineering teams.
• Contribute to internal documentation, tooling, and knowledge bases that scale Ramp's ability to support integration use cases.

Conocimientos

Solutions Consulting

Technical Consulting

Customer-facing

SaaS/fintech domain knowledge

Educación

Bachelor's degree in CS/Engineering/Finance/Business

Herramientas

NetSuite

Sage Intacct

Microsoft Dynamics

Oracle Fusion

Descripción del empleo

Ramp is seeking a Solutions Consultant, Post-Sales to partner with Account Management and deepen relationships with existing customers. You will serve as the technical and financial subject matter expert across the customer lifecycle, delivering product demonstrations, solving ERP integration challenges, and guiding architecture decisions to drive value.

You will work with Post-Sales, Product, Design, and Engineering to evolve Ramp's roadmap, ensure fast time-to-value, and translate complex