Post-Sales Solutions Consultant

Drips; Oregon; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Drips is seeking an Associate Solutions Consultant to drive the ideation, intake, and delivery of use cases after contract signing. You will structure new use cases within existing enterprise agreements and coordinate cross-functional teams to build a connected customer experience across the client’s journey.

You will manage intake, governance-aligned discovery, and handoff to Implementation, UX, and Client Success while maintaining ongoing post-sales follow-through and accurate records in

Qualifications

• Bachelor's degree and/or 1–3 years in solutions consulting or related client-facing role.
• Experience in healthcare, insurance, education or regulated industries is a plus.

Responsibilities

• Drive post-signature ideation and sequencing of new use cases under an existing enterprise agreement.
• Maintain intake templates and project spec guides for client owners.
• Schedule discovery sessions aligned with go-live dates and governance timelines.
• Support transfer of scope to Implementation, Production, UX, and Client Success at kickoff.
• Track product and feature requests tied to a signed agreement and chase status with Product/Engineering.
• Maintain use case records in Salesforce and ensure accuracy across active use cases.
• Collaborate with the Solutions Consultant and other teams while not owning the deal.

Skills

Organizational skills

Cross-functional coordination

Stakeholder communication

Problem-solving

Education

Bachelor's degree

Tools

Salesforce

APIs

SFTP

Job description

Drips is seeking an Associate Solutions Consultant to drive the ideation, intake, and delivery of use cases after contract signing. You will structure new use cases within existing enterprise agreements and coordinate cross-functional teams to build a connected customer experience across the client’s journey.

You will manage intake, governance-aligned discovery, and handoff to Implementation, UX, and Client Success while maintaining ongoing post-sales follow-through and accurate records in