Post-Sales Implementation Engineer, Computer Vision Solutions

Roboflow, Inc.; New York (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

Roboflow, Inc. is hiring Implementation Engineers to partner with sales and solutions architects to drive new customer wins. This hands-on role blends computer vision, ML, and Python to deploy solutions, educate customers, and ensure long-term ROI across diverse industries.

You will manage project delivery, create technical content, and collaborate across product, sales, and engineering to craft implementation roadmaps and successful customer outcomes.

Qualifications

• A background in computer science or a related field.
• Technical experience in field roles partnering with enterprise customers in a post-sales delivery and implementation capacity.
• Experience utilizing and writing customized Colab notebooks (Python) as part of the machine learning lifecycle.
• Familiarity with common data processing and computer vision frameworks (OpenCV, TensorFlow, PyTorch).

Responsibilities

• Support and manage the project delivery of customized solutions to our customers.
• Provide post-deployment support, including troubleshooting, debugging, and educating customers.
• Collaborate with Sales and Solutions Architect teams to ensure continuity across the customer journey.
• Create technical content to demonstrate best practices (sample apps, documentation, videos, etc.).
• Work with sales and product to develop implementation strategies and build roadmaps for our customers.
• Partner with customers to perform analysis on their image data to answer business questions.
• Test and validate new product features with customer value creation in mind.
• Contribute to a repository of reusable artifacts for customers to accelerate their Roboflow journey.
• Work with the wider Roboflow team to improve processes, documentation and the overall customer experience.
• Assist our product team with customer onboarding, support, adoption and engineering efforts.

Skills

Customer facing

Solutions mindset

Technical generalist

Enterprise experience

Education

Bachelor's degree in Computer Science or related field

Tools

Colab notebooks

OpenCV

TensorFlow

PyTorch

Job description

Roboflow, Inc. is hiring Implementation Engineers to partner with sales and solutions architects to drive new customer wins. This hands-on role blends computer vision, ML, and Python to deploy solutions, educate customers, and ensure long-term ROI across diverse industries.

You will manage project delivery, create technical content, and collaborate across product, sales, and engineering to craft implementation roadmaps and successful customer outcomes.