Post-Sale Solutions Architect - Growth & Adoption

Databricks Inc.; Oregon; Hybrid; USD 180,000 - 248,000; Full time

Job summary

Databricks is seeking a Delivery Solutions Architect to drive adoption and growth of the Databricks platform within strategic accounts in the United States. You will lead post-sale technical enablement, collaborate with sales and field engineering, and coordinate multiple teams to accelerate production use cases and maximize value for customers.

The role blends technical leadership with commercial accountability, requiring executive relationship building, program management, and a focus on

Qualifications

• 5+ years of experience accountable for technical project/program delivery in Data and AI.
• Programming experience in Python, SQL or Scala.
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
• Understanding of solution architecture related distributed data systems.
• Ability to attribute business value and outcomes to project deliverables.
• Technical program or project management including account, stakeholder and resource management accountability.
• Experience resolving complex escalations with senior customer executives.
• Experience conducting open-ended discovery workshops, creating strategic roadmaps, business analysis and delivery of complex programmes/projects.
• Track record of overachievement against quota, goals or similar targets.
• Bachelor's degree or equivalent experience.
• Willingness to travel up to 30%.

Responsibilities

• Engage with Solutions Architects to understand use-case demand for prioritized customers.
• Lead the post-technical win strategy and execution plan for major use cases.
• Be the accountable technical leader across multiple teams for assigned use cases.
• Be the first contact for technical issues or questions on production/go-live status.
• Leverage Shared Services, User Education, Onboarding/Technical Services and Support resources; escalate to experts as needed.
• Create and execute a point-of-view to accelerate key use cases into production with PS engagement ideas.
• Work with Product and Engineering on new product innovations, previews and upgrades.
• Develop an execution plan covering all activities of all customer-facing technical roles and teams to cover main streams: win-to-production, enablement, adoption, cost optimization, governance.

Skills

Python

SQL

Scala

Customer-facing role

Solution architecture

Business value

Program management

Escalation management

Discovery workshops

Roadmaps

Travel

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent

Job description

Databricks is seeking a Delivery Solutions Architect to drive adoption and growth of the Databricks platform within strategic accounts in the United States. You will lead post-sale technical enablement, collaborate with sales and field engineering, and coordinate multiple teams to accelerate production use cases and maximize value for customers.

The role blends technical leadership with commercial accountability, requiring executive relationship building, program management, and a focus on