POS Installation Specialist: Travel Tech for Restaurants

SpotOn; Tampa (FL); In loco; USD 28.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision

401(k) with match

Parental leave

Paid vacation

Cell phone/internet stipend

Education reimbursement

Employee resource groups

Descrizione del lavoro

SpotOn is seeking an Installation Specialist to prep restaurant sites for POS deployments, performing virtual surveys, and on-site installations. You will ensure wiring, networking, and hardware readiness and provide staff training for successful adoption. The role requires travel to client sites and collaboration with project teams.

We value hands-on IT and restaurant operations know-how, plus strong communication skills to guide clients and vendors through complex setups and ongoing support.

Competenze

• 2-3 years of restaurant and/or technical support experience.
• Experience in fintech or SaaS environments preferred.
• Fluent in English; bilingual in Spanish is required.

Mansioni

• Conduct comprehensive virtual site surveys and validate readiness of electrical and network infrastructure.
• Install and configure POS hardware and complete cabling, wiring, and connectivity setup.
• Deliver onsite training and live support for staff and management; manage updates and reporting configurations.
• Travel regularly to client sites to ensure smooth transitions and adoption.
• Maintain detailed records and follow SOPs, SLAs, and checklists.
• Mentor junior specialists and provide guidance to project teams.

Conoscenze

Networking

Diagnostics

Troubleshooting

POS installations

Staff training

Project leadership

Client communication

Restaurant ops

Documentation

Multi-site deployments

Formazione

High school diploma or GED

Associate degree in IT/Networking/Systems Admin/Hospitality tech

Equivalent combination of education and experience

Strumenti

CRM platforms

Microsoft Office

Google Workspace

Ticketing systems

Descrizione del lavoro

SpotOn is seeking an Installation Specialist to prep restaurant sites for POS deployments, performing virtual surveys, and on-site installations. You will ensure wiring, networking, and hardware readiness and provide staff training for successful adoption. The role requires travel to client sites and collaboration with project teams.

We value hands-on IT and restaurant operations know-how, plus strong communication skills to guide clients and vendors through complex setups and ongoing support.