POS Field Technician – On-Site Tech & Retail Hardware Pro

Truno; Las Vegas (NV); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Pet Insurance

Disability Insurance

Paid Holidays

Paid Vacation/Sick Time

Paid Birthday

401k with company match

Job summary

TRUNO Retail Technology Solutions is seeking a POS Field Service Technician to service customer sites within the assigned territory. You will diagnose, repair, and test POS hardware, printers, scales, and network equipment, ensuring timely responses and thorough documentation.

You will travel up to 150 miles, work regular hours with after-hours as needed, maintain inventory, and deliver excellent customer service while protecting confidential information.

Qualifications

• Associates Degree in Information Technology or related technology field preferred.
• CompTIA A+ and Network+ certifications preferred.
• Industry-specific certifications preferred.
• Experience in technology service and familiarity with Windows and Microsoft Office are required or preferred.

Responsibilities

• Respond to service requests promptly and document details accurately.
• Interact professionally with store personnel and Truno team.
• Travel within a 150-mile radius with limited overnight stays.
• Troubleshoot, repair and test in-store equipment to ensure proper functionality.
• Maintain inventory of spare parts and equipment.
• Provide preventative maintenance on POS hardware and related devices.
• Configure software/hardware and perform upgrades as needed.
• Maintain confidentiality and adhere to company policies.

Skills

Customer service

Communication

Troubleshooting

Multi-tasking

Detail oriented

Organizational skills

Independence

Teamwork

Education

Associates Degree in IT or related field

CompTIA A+ Certification

CompTIA Network+ Certification

Industry Certifications (Preferred)

Tools

Hand tools

Test equipment

Network equipment

Job description

TRUNO Retail Technology Solutions is seeking a POS Field Service Technician to service customer sites within the assigned territory. You will diagnose, repair, and test POS hardware, printers, scales, and network equipment, ensuring timely responses and thorough documentation.

You will travel up to 150 miles, work regular hours with after-hours as needed, maintain inventory, and deliver excellent customer service while protecting confidential information.