Portuguese-Speaking Product Support Specialist

Socket.dev; Olathe (KS); On-site; USD 42,000 - 56,000; Full time

Job summary

Garmin International in the Kansas City area is seeking a full-time Product Support Specialist - Portuguese to provide basic technical customer support for Garmin consumer products across calls, emails, chats and posts. You will escalate issues with clear documentation and timely follow-up to ensure customer satisfaction.

The position emphasizes professional, bilingual communication, teamwork, and staying up-to-date on product features and policies. Mon-Fri 8:00am-5:00pm at Garmin's U.S.

Qualifications

• High School Diploma or GED required.
• Demonstrated customer service expertise.
• Proficient verbal, written and interpersonal communication skills.

Responsibilities

• Provide basic technical customer support for Garmin consumer products via phone, email, chats and social media/web formats.
• Escalate issues for resolution and document follow-up when necessary.
• Maintain professional interactions with Garmin customers and co-workers.

Skills

Customer service

Communication

Problem solving

Teamwork

Time management

Attendance reliability

Education

High School Diploma or GED

Job description

Garmin International in the Kansas City area is seeking a full-time Product Support Specialist - Portuguese to provide basic technical customer support for Garmin consumer products across calls, emails, chats and posts. You will escalate issues with clear documentation and timely follow-up to ensure customer satisfaction.

The position emphasizes professional, bilingual communication, teamwork, and staying up-to-date on product features and policies. Mon-Fri 8:00am-5:00pm at Garmin's U.S.