Portuguese-Speaking Banking CS Rep | Relocation Provided

Employers from Greece; United States; Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

Two extra salaries per year

Fully Paid Relocation Package (flight,

Free Greek Lessons

Job summary

Patrique Mercier Recruitment By Nellie in the United States is seeking a Portuguese-speaking Customer Service Representative for the banking industry. You will deliver high-quality support to Portuguese-speaking clients across phone, email, and chat, helping with account inquiries, transactions, and financial products.

The ideal candidate has fluency in Portuguese and English, prior customer service experience (banking preferred), strong communication skills, and proficiency with banking

Qualifications

• Portuguese and English fluency required (written and spoken).
• Prior customer service experience, preferably in banking/finance.
• Strong communication and interpersonal skills.
• Familiarity with banking software and MS Office.

Responsibilities

• Assist Portuguese-speaking clients via phone, email, and chat.
• Handle inquiries about bank accounts, transactions, and products.
• Resolve complaints and ensure a positive banking experience.
• Maintain knowledge of bank policies and regulatory requirements.
• Document interactions and support process improvements.
• Collaborate with internal teams to resolve complex issues.
• Maintain confidentiality and comply with banking regulations.

Skills

Portuguese fluency

English fluency

Customer service experience

Banking knowledge

Education

Experience in banking/financial services

Tools

Banking software

MS Office

Job description

Patrique Mercier Recruitment By Nellie in the United States is seeking a Portuguese-speaking Customer Service Representative for the banking industry. You will deliver high-quality support to Portuguese-speaking clients across phone, email, and chat, helping with account inquiries, transactions, and financial products.

The ideal candidate has fluency in Portuguese and English, prior customer service experience (banking preferred), strong communication skills, and proficiency with banking