Portuguese-Speaking Construction Customer Care Specialist

Employers from Greece; United States; Remote; USD 42.000 - 70.000; Vollzeit

Benefits dieser Stelle

Private Health Insurance

Training & Development

Performance Bonus

Two extra salaries

Fully Paid Relocation

Greek language lessons

Zusammenfassung

Patrique Mercier Recruitment By Nellie in the United States is seeking a Portuguese-speaking Customer Service Representative for the construction sector. You will handle inquiries and provide product information.

You will manage orders, shipping questions, and issue resolution across phone, email, and chat, while maintaining accurate records and collaboration with sales and operations. Fluency in Portuguese and English is required; prior construction industry experience is a plus; health

Qualifikationen

• Fluency in Portuguese and English, written and spoken.
• Experience in customer service, preferably within construction or industrial sectors.
• Strong communication, interpersonal and problem-solving skills.

Aufgaben

• Provide outstanding customer service to Portuguese-speaking clients via phone, email, and chat.
• Assist customers with inquiries related to construction products, services and project support.
• Handle order processing, product availability checks, and shipping inquiries.
• Resolve customer complaints efficiently while maintaining satisfaction.
• Maintain knowledge of the construction industry and company product offerings.
• Document all customer interactions to aid follow-up and improvements.
• Collaborate with sales and operations teams to address customer needs.

Kenntnisse

Portuguese

English

Customer service

Communication

Problem solving

Ausbildung

High school diploma

Tools

CRM software

MS Office

Jobbeschreibung

Patrique Mercier Recruitment By Nellie in the United States is seeking a Portuguese-speaking Customer Service Representative for the construction sector. You will handle inquiries and provide product information.

You will manage orders, shipping questions, and issue resolution across phone, email, and chat, while maintaining accurate records and collaboration with sales and operations. Fluency in Portuguese and English is required; prior construction industry experience is a plus; health