Portuguese-Speaking Airline Customer Service — Relocation Covered

Employers from Greece; United States; Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year Fully Paid

Fully Paid Relocation Package

Free Greek Lessons

Discounts and other perks

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Portuguese-speaking Customer Service Representative for the aviation sector. The role focuses on assisting Portuguese-speaking clients with bookings, changes, and inquiries across multiple channels.

The position requires strong communication, problem-solving, and ability to work under pressure. A comprehensive relocation package and training are provided to successful candidates.

Qualifications

• Fluency in Portuguese and English required.
• Experience in customer service, preferably aviation/travel.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Provide outstanding customer service to Portuguese-speaking clients via phone, email, and chat.
• Assist customers with flight bookings, changes, cancellations, and travel inquiries.
• Handle customer complaints and resolve issues to ensure satisfaction.
• Collaborate with internal teams to address complex inquiries and provide timely solutions.
• Maintain up-to-date knowledge of airline policies, routes and promotions.

Skills

Portuguese fluency

English fluency

Customer service

Communication skills

Problem solving

Tools

CRM software

Microsoft Office

Job description

Patrique Mercier Recruitment By Nellie is seeking a Portuguese-speaking Customer Service Representative for the aviation sector. The role focuses on assisting Portuguese-speaking clients with bookings, changes, and inquiries across multiple channels.

The position requires strong communication, problem-solving, and ability to work under pressure. A comprehensive relocation package and training are provided to successful candidates.