Portland Client IT Engineer — Onsite MSP Partner

Treeline; Oregon (WI); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Treeline is seeking its first local Client Engineer in the Portland area to serve nonprofit, school, and healthcare clients. This field-based, hybrid role requires travel to client sites around the Portland metro and building strong client relationships, not just handling a ticket queue.

You will troubleshoot infrastructure at the Microsoft 365 and network level, work on end-to-end projects, and communicate technical concepts to non-technical stakeholders while documenting as you go.

Qualifications

• Three or more years in IT support; multi-client/MSP experience preferred.
• Solid Microsoft 365 administration, Entra ID, and networking fundamentals (DNS, DHCP, VPN, firewalls).
• Certifications such as CompTIA Network+, Security+, or MS 365 Administrator (MS-102) preferred.

Responsibilities

• Support clients across Microsoft 365, identity, endpoints, networks, and servers, onsite and remotely.
• Own client relationships and small projects end to end.
• Troubleshoot at the infrastructure layer including tenant configuration and endpoint management across multiple client environments.
• Explain technical issues clearly to non-technical staff and document processes.

Skills

MS 365 administration

Entra ID

Networking fundamentals

Client relationships

Clear communication

Tools

Microsoft 365

Entra ID

DNS

DHCP

VPN

Firewalls

Job description

Treeline is seeking its first local Client Engineer in the Portland area to serve nonprofit, school, and healthcare clients. This field-based, hybrid role requires travel to client sites around the Portland metro and building strong client relationships, not just handling a ticket queue.

You will troubleshoot infrastructure at the Microsoft 365 and network level, work on end-to-end projects, and communicate technical concepts to non-technical stakeholders while documenting as you go.