Client IT Engineer

Treeline; Oregon (WI); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Treeline is seeking its first local Client Engineer in the Portland area to serve nonprofit, school, and healthcare clients. This field-based, hybrid role requires travel to client sites around the Portland metro and building strong client relationships, not just handling a ticket queue.

You will troubleshoot infrastructure at the Microsoft 365 and network level, work on end-to-end projects, and communicate technical concepts to non-technical stakeholders while documenting as you go.

Qualifications

• Three or more years in IT support; multi-client/MSP experience preferred.
• Solid Microsoft 365 administration, Entra ID, and networking fundamentals (DNS, DHCP, VPN, firewalls).
• Certifications such as CompTIA Network+, Security+, or MS 365 Administrator (MS-102) preferred.

Responsibilities

• Support clients across Microsoft 365, identity, endpoints, networks, and servers, onsite and remotely.
• Own client relationships and small projects end to end.
• Troubleshoot at the infrastructure layer including tenant configuration and endpoint management across multiple client environments.
• Explain technical issues clearly to non-technical staff and document processes.

Skills

MS 365 administration

Entra ID

Networking fundamentals

Client relationships

Clear communication

Tools

Microsoft 365

Entra ID

DNS

DHCP

VPN

Firewalls

Job description

About Us

A Treeline business unit specializing in managed IT services for nonprofits, schools, and healthcare organizations is looking for its first local Client Engineer in Portland.

The Role

We are looking for a Client Engineer to be the technical partner our Portland clients rely on. This is a field-based, hybrid role. You will manage your own schedule, drive to client sites around the Portland metro, and own client relationships, not just a ticket queue. As an early hire in a growing market, you will help shape how we serve our Portland clients. Mileage is reimbursed.

This is hands-on client IT engineering, not a remote-only help desk.

Candidates must be based in the Portland metro area at the time of hire. Relocation is not supported for this role.

What You Will Do

• Support clients across Microsoft 365, identity (Entra ID), endpoints, networks, and servers, both onsite and remotely
• Own client relationships and small projects end to end
• Troubleshoot at the infrastructure layer: Microsoft 365 tenant configuration, networking, and endpoint management across multiple client environments
• Explain technical issues clearly to non-technical staff and executives, and document as you go

What We Are Looking For

• Hands-on experience administering and troubleshooting networks, servers, endpoints, and identity, whether onsite or remote
• Three or more years in IT support; multi-client or MSP experience strongly preferred
• Solid Microsoft 365 administration, Entra ID, and networking fundamentals (DNS, DHCP, VPN, firewalls)
• A strong communicator who builds trust with clients and can adapt to any audience
• Certifications such as CompTIA Network+, Security+, or Microsoft 365 Administrator (MS-102) preferred
• Comfortable driving to client sites across the Portland metro

Compensation

$60,000 to $75,000 per year, based on experience.

We are an equal opportunity employer and welcome candidates from all backgrounds.

Note: Background checks will be performed as a condition of employment.