Portfolio Growth Associate — Relationship Builder

C.H. Robinson Worldwide

Kansas City, Northern (MO, KY)

Hybrid

USD 26,000 - 53,000

Full time

10 days ago

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Job summary

C.H. Robinson Worldwide in Kansas City, MO is seeking an Associate Portfolio Executive to begin spring/summer 2027. You will re-engage dormant accounts, pursue new opportunities, and build a scalable portfolio within a supportive team.

The role emphasizes relationship development, automation, and strategic pricing, with in-office collaboration four days a week and one remote day. The position offers growth through onboarding and development within Sales, Global Forwarding, Operations, and

Qualifications

High School Diploma or GED required.
Minimum 6 months customer engagement experience.
Ability to travel up to 10%.
Bachelor's degree preferred.

Responsibilities

Drive customer experience by converting leads and understanding customer needs to achieve high conversion.
Proactively engage with customers, carriers, suppliers, and internal stakeholders.
Respond promptly to inquiries and manage conflicts.
Identify automation opportunities to streamline processes.
Reconnect with dormant customers and stimulate demand.
Execute pricing strategy using negotiation skills and market knowledge.
Maintain a portfolio and ensure growth targets.
Generate additional business within teammates' portfolios.
Drive demand by engaging customers and building relationships.
Identify growth opportunities within accounts and transition to partnerships.
Stay updated on market changes to spot growth opportunities.
Perform quoting, load building, shipment activation, and order-level service escalations.