Portfolio Growth Specialist

C.H. Robinson; Villa Park (IL); Hybrid; USD 26,000 - 53,000; Full time

Benefits offered by this job

Health benefits and retirement plans

Paid time off & holidays

Employee stock purchase plan

Career development opportunities

Job summary

C.H. Robinson is seeking an Associate Portfolio Executive to build and manage a customer portfolio and develop long‑term relationships.

You’ll leverage AI-powered tools to simplify quoting, planning, and scheduling while focusing on selling, problem‑solving, and revenue growth. You’ll work with autonomy, backed by a global supply chain leader, with structured onboarding and clear career growth in a high‑performance environment.

Qualifications

• High School Diploma or GED.
• Minimum 6 months Customer Engagement Experience internal or external
• Ability to travel up to 10%

Responsibilities

• Build and grow a portfolio of customers, strengthening relationships and uncovering needs to convert opportunities into active business.
• Re‑engage dormant accounts and expand within existing customers to increase volume, revenue, and wallet share.
• Own day‑to‑day customer interactions by responding quickly to questions, managing exceptions and escalations, and resolving conflict professionally.
• Coordinate with carriers, suppliers, and internal partners to meet customer commitments and service expectations.
• Quote and price freight, applying negotiation skills, market insight, and customer buying patterns to execute pricing strategy.
• Plan, build, and execute shipments (with AI agent support) aligned to customer expectations
• Identify account growth potential and cultivate transactional relationships into more committed, repeatable partnerships supported by business development resources.
• Use data, reporting, and market/customer updates to uncover service and growth opportunities and inform daily priorities.
• Improve how work gets done by adopting new tools/technology, identifying automation opportunities, and helping document and follow SOPs.
• Operate with urgency and a team‑first mindset by supporting teammates’ customers when needed and contributing in daily/weekly stand‑ups.

Skills

Customer engagement

Attention to detail

Negotiation

Collaboration

Problem-solving

Education

Bachelor's Degree from an accredited college or university

Job description

C.H. Robinson is seeking an Associate Portfolio Executive to build and manage a customer portfolio and develop long‑term relationships.

You’ll leverage AI-powered tools to simplify quoting, planning, and scheduling while focusing on selling, problem‑solving, and revenue growth. You’ll work with autonomy, backed by a global supply chain leader, with structured onboarding and clear career growth in a high‑performance environment.