Popeyes Shift Leader

Workforgps; Lawrenceville (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Leader to enhance their restaurant team. This role involves overseeing daily operations, ensuring exceptional service, and fostering a positive work environment. As a Shift Leader, you'll train and coach team members while maintaining compliance with company standards. The position offers career development through structured training programs and a supportive atmosphere, making it an excellent opportunity for those looking to grow in the hospitality sector. If you thrive in fast-paced environments and enjoy leading teams, this role is perfect for you.

Benefits

Health & Life Benefits

HSA

Anniversary Vacation Bonus

Employee Rewards

Career Development Programs

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills and ability to perform under pressure.

Responsibilities

• Ensure outstanding service and guest satisfaction.
• Train and coach the team while supervising daily operations.

Skills

Customer Service

Problem-Solving

Team Management

Operational Knowledge

Education

High School Diploma

Tools

GPS Hospitality Systems

Job description

Join to apply for the Popeyes Shift Leader role at GPS Hospitality.

Position Description:

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all duties of Team Members, with additional responsibility for directing daily restaurant operations in the absence of the Restaurant General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards in product preparation and delivery, customer relations, restaurant maintenance, team management, and other duties as assigned.

Position Duties include:

1. Ensuring outstanding service and guest satisfaction
2. Training and coaching the team
3. Utilizing GPS Hospitality Systems for daily operations
4. Maintaining excellent knowledge of restaurant operations
5. Providing coaching and feedback
6. Supervising according to GPS values and behaviors
7. Demonstrating strong problem-solving skills
8. Enforcing cash policies and addressing violations
9. Performing other duties as assigned by the RGM

Position Requirements:

• 0-2 years of supervisory experience in a restaurant or retail setting
• Excellent customer service skills
• Ability to perform under pressure in a high-volume setting

Benefits include a positive work environment, performance reviews, health & life benefits, HSA, anniversary vacation bonus, employee rewards, and career development through structured training programs.

GPS Hospitality is an Equal Opportunity Employer and provides accommodations for applicants with disabilities.