Shift Supervisor - Burger King

Applegreen (US) Welcome Centers; Mount Laurel Township (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic Shift Supervisor to lead a vibrant team at their travel plaza. This role is perfect for those passionate about providing exceptional customer service and ensuring smooth operations. As a Shift Supervisor, you will oversee daily activities, train new team members, and maintain high standards of food safety and service. With a flexible schedule and a variety of benefits, this position offers a great opportunity to grow within a supportive environment. If you thrive in fast-paced settings and enjoy working with people, this is the role for you!

Benefits

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Qualifications

• Experience in cash handling and providing exceptional customer service.
• Leadership experience preferred for managing team dynamics.

Responsibilities

• Lead team members to ensure exceptional customer service.
• Train new hires and monitor compliance with policies.

Skills

Cash handling

Customer service

Leadership

Food safety

Education

High School Diploma

Tools

POS system

Job description

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What We Do

At Applegreen, we Refresh Travelers on their Journey. Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-Fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Our Core Values

Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors towards our customers, suppliers, business partners, and each other.

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion, and performance.
• We seek opportunities and embrace change.

Benefits

• Flexible Schedules
• Medical/Dental/Vision Insurance
• Paid Time Off
• 401(k) with Company Match
• Earned Wage Access – Pay on Demand
• Education Assistance
• Employee Referral Bonus
• Meal Discount
• Pet Insurance

What You’ll Do

As the Shift Supervisor, you will lead shifts by ensuring team members provide exceptional customer service, complete their duties thoroughly, and follow all brand standards & food safety requirements. You will assist in training new hires and monitor compliance with cash handling policies.

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily, and closing procedures.
• Operate POS system and process payments accurately.
• Follow proper food handling procedures.
• Perform kitchen tasks including prepping, cooking, and cleaning.
• Stock, clean, and sanitize workstations and equipment.
• Cross-sell and up-sell products.
• Maintain product knowledge.
• Assist in training new team members.
• Follow brand standards, food safety, and company policies.
• Report observations or concerns to leadership.
• Perform other tasks as assigned.

Essential Experience & Skills

• Cash handling and customer service experience.
• Leadership experience preferred.
• Ability to interact positively with customers and coworkers.

Requirements

• Ability to stand, walk, and lift at least 40 pounds.
• Ability to read, speak, and understand instructions and policies.
• Flexible schedule including days, nights, weekends, and holidays.
• Consistent attendance and punctuality.

This list is not exhaustive, and responsibilities may change as needed. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).