Popeyes Shift Leader

GPS Hospitality; Lawrenceville (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic restaurant team as a Shift Leader, where you'll oversee daily operations, ensuring compliance with company standards and delivering exceptional customer service. This role is perfect for someone with supervisory experience who thrives in a high-volume environment. You'll train and coach a passionate team, set an example in restaurant operations, and solve problems effectively. Enjoy a positive work atmosphere with opportunities for career development and regular performance reviews. If you're ready to take the next step in your career, this is the role for you!

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Career Development Programs

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Must be able to perform under pressure in a high-volume setting.

Responsibilities

• Ensure the team provides outstanding service and satisfied guests.
• Train and coach the team while supervising operations.

Skills

Customer Service Skills

Problem-Solving Skills

Team Management

Tools

GPS Hospitality Systems

Job description

Position Description:

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Team Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence. This includes but is not limited to ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management, and other duties as required or assigned.

Position Duties:

1. Ensure your team provides outstanding service & satisfied guests
2. Train & coach the team
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
4. Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations
5. Provide coaching and feedback to the team
6. Supervise in accordance with GPS values, traits, and behaviors
7. Demonstrate strong problem-solving skills
8. Follow and enforce all cash policies; address and document any policy violations
9. Any / all other duties as assigned by the Restaurant General Manager (RGM)

Position Requirements:

• 0-2 years of supervisory experience in a restaurant or retail setting
• Excellent customer service skills
• Must be able to perform under pressure in a high-volume setting

Benefits:

We offer a passionate, fun, and positive work environment, with a welcoming and supportive team, along with…

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Career development through structured training programs

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth, and other related conditions), sexual orientation, genetic information/characteristics, veteran or military status, marital status, or any other characteristic provided by applicable federal, state, or local laws.

ADA Accommodation

GPS Hospitality will endeavor to make a reasonable accommodation/modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local laws. If you believe you require such assistance to complete this form or participate in the interview process, please contact Human Resources at 770-738-8779.