Popeyes Shift Leader

Workforgps; Duluth (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Leader to enhance restaurant operations. In this dynamic role, you will oversee daily activities, ensuring compliance with company standards and delivering exceptional customer service. You will train and mentor team members, demonstrating strong leadership and problem-solving skills. With a focus on career development, this position offers structured training programs and regular performance reviews, making it an exciting opportunity for those looking to grow in the hospitality field.

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Career Development Training

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills and ability to perform under pressure.

Responsibilities

• Ensure outstanding service and guest satisfaction.
• Train and coach the team while supervising operations.

Skills

Customer Service

Problem-Solving

Team Management

Tools

GPS Hospitality Systems

Job description

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Position Description

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Team Members, with additional responsibility for directing the daily operations of a restaurant in the absence of the Restaurant General Manager and Assistant Manager. This includes ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance, team management, and other duties as required or assigned.

Position Duties

• Ensure your team provides outstanding service & satisfied guests
• Train & coach the team
• Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
• Set an example by maintaining an excellent working knowledge and high proficiency in restaurant operations
• Provide coaching and feedback to the team
• Supervise in accordance with GPS values, traits, and behaviors
• Demonstrate strong problem-solving skills
• Follow and enforce all cash policies; address and document any policy violations
• Perform other duties as assigned by the Restaurant General Manager (RGM)

Position Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting
• Excellent customer service skills
• Ability to perform under pressure in a high-volume setting

Benefits

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Career development through structured training programs

Additional Information

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, ancestry, lineage, citizenship status, age, disability, gender, sexual orientation, genetic information, veteran or military status, marital status, or any other characteristic protected by law.

We will make reasonable accommodations for qualified applicants with disabilities, unless it causes undue hardship. Please contact Human Resources at 770-738-8779 if assistance is needed.