Polish-Speaking Travel Support Specialist

Employers from Greece; United States; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year Fully Paid培训

Fully Paid Relocation Package ( flight

Free Greek Lessons, discounts and其他

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Polish-speaking Customer Service Representative to support clients in travel and hospitality. You will handle inquiries via phone, email, and chat, assist with bookings, and offer destination guidance.

The ideal candidate is fluent in Polish and English, with customer service experience and a passion for travel. Training and relocation benefits are provided as part of the role.

Qualifications

• Fluency in Polish and English required.
• Experience in customer service, preferably in hospitality or tourism.
• Excellent communication skills and customer-centric approach.
• Ability to work under pressure and solve problems.
• Familiarity with booking systems and customer service software is an advantage.
• Detail-oriented with strong organizational skills.
• Passion for travel and helping others enjoy their journeys.

Responsibilities

• Deliver outstanding customer service to Polish-speaking clients via phone, email, and chat.
• Assist customers with booking accommodations, travel itineraries, and related services.
• Provide knowledgeable recommendations for destinations, attractions, and activities.
• Handle customer complaints and inquiries professionally with timely resolutions.
• Collaborate with internal teams to resolve complex issues and improve service delivery.
• Stay current on industry trends to provide accurate information to customers.
• Maintain documentation of customer interactions and feedback for service improvements.

Skills

Polish language

English language

Customer service

Communication

Problem solving

Booking systems

Detail oriented

Tools

Booking systems

CRM software

Job description

Patrique Mercier Recruitment By Nellie is seeking a Polish-speaking Customer Service Representative to support clients in travel and hospitality. You will handle inquiries via phone, email, and chat, assist with bookings, and offer destination guidance.

The ideal candidate is fluent in Polish and English, with customer service experience and a passion for travel. Training and relocation benefits are provided as part of the role.