Polish-Speaking Finance CSR | Relocation Covered

Employers from Greece; United States; Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year Fully Paid

Fully Paid Relocation Package (flight,

and hotel)

Free Greek Lessons

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Polish-speaking Customer Service Representative in the finance sector. The role involves assisting Polish-speaking clients with financial inquiries and supporting their financial goals.

Responsibilities include handling inquiries via phone, email, and chat, advising on accounts, and maintaining compliance with industry regulations. The position offers a relocation package and training opportunities.

Qualifications

• Fluency in Polish and English, both written and spoken.
• Previous experience in customer service, preferably within the finance or banking sector.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide high-quality customer service to Polish-speaking clients via phone, email, and chat, addressing inquiries about financial products and services.
• Assist customers with account management, transaction inquiries, and financial advice tailored to their needs.
• Handle customer complaints with professionalism, ensuring all concerns are addressed adequately and promptly.
• Maintain comprehensive knowledge of company policies and financial products to provide accurate information.
• Document all customer interactions meticulously, contributing to service quality improvements.
• Collaborate with internal teams to resolve more complex customer issues efficiently.
• Adhere to industry regulations and maintain confidentiality during all customer interactions.

Skills

Polish language

English language

Customer service

Communication skills

Job description

Patrique Mercier Recruitment By Nellie is seeking a Polish-speaking Customer Service Representative in the finance sector. The role involves assisting Polish-speaking clients with financial inquiries and supporting their financial goals.

Responsibilities include handling inquiries via phone, email, and chat, advising on accounts, and maintaining compliance with industry regulations. The position offers a relocation package and training opportunities.