Polish-Speaking Retail CS Specialist (Relocation Included)

Employers from Greece; United States; Remote; USD 34,000 - 48,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year Fully Paid

Fully Paid Relocation Package ( flight

Free Greek Lessons

Job summary

Patrique Mercier Recruitment FR is seeking a Polish-speaking Customer Service Representative for theRetail industry. You will handle inquiries via phone, email, and chat, ensuring a smooth shopping experience for Polish-speaking customers.

Requirements include fluency in Polish and English, customer service experience in retail, strong communication skills, and proficiency with CRM software and Microsoft Office. The role offers growth, a collaborative team, and relocation support where needed.

Qualifications

• Fluency in Polish and English, both written and spoken.
• Experience in customer service, retail preferred.
• Strong communication and interpersonal skills.
• Ability to handle customer complaints and provide effective solutions.
• Detail-oriented with strong organizational skills.

Responsibilities

• Provide outstanding customer service to Polish-speaking clients through phone, email, and chat.
• Assist customers with inquiries related to products, orders, and returns, ensuring a seamless shopping experience.
• Resolve customer complaints and issues promptly and professionally.
• Maintain knowledge of product offerings, promotions, and policies to provide accurate information.
• Document and track customer interactions and feedback for quality assurance.
• Work collaboratively with team members to improve processes and enhance customer satisfaction.
• Contribute to a positive and supportive team environment.

Skills

Polish

English

Tools

CRM software

Microsoft Office

Job description

Patrique Mercier Recruitment FR is seeking a Polish-speaking Customer Service Representative for theRetail industry. You will handle inquiries via phone, email, and chat, ensuring a smooth shopping experience for Polish-speaking customers.

Requirements include fluency in Polish and English, customer service experience in retail, strong communication skills, and proficiency with CRM software and Microsoft Office. The role offers growth, a collaborative team, and relocation support where needed.