Polish-Speaking Automotive Customer Support Specialist

Employers from Greece; United States; Teletrabalho; USD 42 000 - 56 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Relocation Package

Free Greek Lessons

Resumo da oferta

Patrique Mercier Recruitment FR in the automotive sector seeks a Polish-speaking Customer Service Representative to support Polish-speaking clients with product and service inquiries.

In this role you will handle phone, email, and chat communications, resolve issues, and collaborate with sales and technical teams. A relocation package is provided for eligible candidates, with private health insurance and ongoing training opportunities.

Qualificações

• Fluency in Polish and English, both written and spoken.
• Previous experience in customer service, preferably in the automotive industry.
• Strong communication and interpersonal skills.
• Problem-solving abilities and a customer-oriented approach.
• Proficiency in customer service software and Microsoft Office applications.
• Detail-oriented with excellent organizational skills.
• Ability to work effectively in a fast-paced environment and manage multiple tasks.

Responsabilidades

• Provide exceptional customer service to Polish-speaking clients via phone, email, and chat regarding automotive products and services.
• Assist customers with inquiries related to vehicle features, pricing, availability, and technical support.
• Handle customer complaints and resolve issues effectively while ensuring high levels of customer satisfaction.
• Maintain in-depth knowledge of automotive products and industry trends to assist customers accurately.
• Document all customer interactions meticulously to contribute to the continuous improvement of service quality.
• Collaborate with sales and technical teams to address customer needs and enhance the overall customer experience.
• Adhere to company policies and industry standards in all customer interactions.

Conhecimentos

Polish language

English language

Customer service experience

Communication skills

Problem solving

Microsoft Office

Detail oriented

Ferramentas

Customer service software

Descrição da oferta de emprego

Patrique Mercier Recruitment FR in the automotive sector seeks a Polish-speaking Customer Service Representative to support Polish-speaking clients with product and service inquiries.

In this role you will handle phone, email, and chat communications, resolve issues, and collaborate with sales and technical teams. A relocation package is provided for eligible candidates, with private health insurance and ongoing training opportunities.