Polish-Speaking Pharma Customer Support Pro | Relocation

Employers from Greece; United States; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year Fully Paid

Fully Paid Relocation Package

Free Greek Lessons

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Polish-speaking Customer Service Representative for the Pharmaceuticals sector. You will assist Polish-speaking clients via phone, email, and chat, delivering accurate product information.

Requirements include fluent Polish and English, prior customer service experience in healthcare, and strong communication. You will handle inquiries with confidentiality and care. This role offers training, relocation support, and performance bonuses.

Qualifications

• Fluent in Polish and English, both written and spoken.
• Experience in customer service, preferably in pharma or healthcare.
• Strong communication skills and a customer-centric approach.
• Ability to handle confidential information professionally.

Responsibilities

• Provide outstanding customer service to Polish-speaking clients through phone, email, and chat.
• Assist customers with inquiries related to pharmaceutical products, prescriptions, and health information.
• Handle customer complaints and queries professionally, ensuring issues are resolved efficiently.
• Maintain up-to-date knowledge of the pharmaceutical products offered and relevant regulatory guidelines.
• Document all customer interactions accurately to ensure compliance and continuous improvement of services.
• Collaborate with internal teams, including sales and technical support, to resolve customer issues effectively.
• Educate customers about product usage, side effects, and other important information related to pharmaceuticals.

Skills

Polish

English

Customer service

Tools

Microsoft Office

CRM software

Job description

Patrique Mercier Recruitment By Nellie is seeking a Polish-speaking Customer Service Representative for the Pharmaceuticals sector. You will assist Polish-speaking clients via phone, email, and chat, delivering accurate product information.

Requirements include fluent Polish and English, prior customer service experience in healthcare, and strong communication. You will handle inquiries with confidentiality and care. This role offers training, relocation support, and performance bonuses.