Policy Lead, Play Store Trust & Safety

Google; Washington (District of Columbia); On-site; USD 136,000 - 196,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid time off

Sick time

Maternity leave

Baby bonding leave

Holidays

Job summary

Google seeks a Trust and Safety Strategist to protect user trust across products. You will analyze content moderation trends, lead policy discussions, and coordinate with Product, Policy, and Legal teams to address complex abuse scenarios at Google speed.

You’ll work globally to reduce risk, improve product integrity, and build scalable policies. A strong data mindset and cross-functional collaboration are essential for success.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in a policy, legal, Trust and Safety, or technology environment.
• Experience with data analysis and SQL is preferred.

Responsibilities

• Be a thought leader for legal removals issues by identifying and analyzing content moderation trends and key policy issues affecting the Google Play Store.
• Manage content operations and drive escalations of sensitive government requests, liaising with Product, Policy, Communications, and Legal teams.
• Develop and launch scalable policies and guidelines for handling large volumes of requests based on regional trends and legal issues.
• Participate in on call rotation to manage high priority escalations including weekends/holidays.
• Be comfortable around graphic, controversial, or upsetting content.

Skills

Data analysis

Policy experience

Attention to detail

Cross-functional collaboration

Education

Bachelor's degree or equivalent practical experience

Tools

SQL

Job description

Google seeks a Trust and Safety Strategist to protect user trust across products. You will analyze content moderation trends, lead policy discussions, and coordinate with Product, Policy, and Legal teams to address complex abuse scenarios at Google speed.

You’ll work globally to reduce risk, improve product integrity, and build scalable policies. A strong data mindset and cross-functional collaboration are essential for success.