Police Records Specialist I: Records, QA & Access

Town-of-Gilbert; Arizona; On-site; USD 36,000 - 48,000; Full time

Job summary

The Town of Gilbert is seeking a Police Records Specialist I to join Team Gilbert. This role compiles, reviews for quality, disseminates, maintains and secures police records, serving as the primary contact for agencies and the public seeking records.

You will handle redaction, data entry into RMS and Brazos, process payments, and support background checks while adhering to FOIA and privacy rules. Flexibility with shifts is required.

Qualifications

• High school diploma or GED required.
• Two years of fast-paced customer service or data entry experience.
• One year of experience with State or Law Enforcement based records is desirable.
• Ability to pass a law enforcement background including polygraph and drug screening.
• Bilingual in English and Spanish desirable.

Responsibilities

• Processes all requests for police reports or records and reviews all submitted documents for validity, accuracy and completeness.
• Scans and indexes records into electronic document management systems and assists with records filing, retention, and destruction.
• Reviews submitted police officer reports for validity, accuracy and completeness and consults with officers, detectives and supervisors as needed regarding report discrepancies.
• Performs redaction of requested police records based upon FOIA and state/local laws and guidelines pertaining to security of sensitive information.
• Collects and processes cash and credit card payments for records that are provided.
• Data entry and dissemination of citations into RMS and secondary Brazos system when applicable.
• Perform DPS Validations of all missing persons, stolen vehicles, license plates and articles.
• Perform local background checks for law enforcement agencies and the public.
• Enters and clears warrants, stolen vehicles, and other property information and missing persons information into local, state, and national databases.

Skills

Customer service

Data entry

Records management

Communication

Bilingual English/Spanish

Education

High school diploma or GED

Tools

RMS

Electronic document management systems

Brazos system

Job description

The Town of Gilbert is seeking a Police Records Specialist I to join Team Gilbert. This role compiles, reviews for quality, disseminates, maintains and secures police records, serving as the primary contact for agencies and the public seeking records.

You will handle redaction, data entry into RMS and Brazos, process payments, and support background checks while adhering to FOIA and privacy rules. Flexibility with shifts is required.