Police Records & Customer Service Specialist

City of Peoria; Peoria (AZ); On-site; USD 34,000 - 43,000; Full time

Job summary

City of Peoria invites applicants for a clerical support role in the Police Department. The position emphasizes excellent customer service, data entry, and records management in a fast-paced environment.

Requirements include a high school diploma or equivalent, 1 year of related experience, and successful completion of a background check and certifications. This on-site role offers benefits and opportunities for advancement.

Qualifications

• High school diploma plus coursework; equivalent to up to 1 year of college or similar knowledge/abilities.
• 1 year of related experience is required.
• Arizona CJIS Terminal Operator Certification within 6 months of hire.

Responsibilities

• Provide clerical support with excellent customer service to public and staff.
• Perform word processing, records management, and data entry duties.
• Assist with requests for reports, documents, and inquiries; maintain files and police records.
• Balance the cash drawer and collect payments for records.

Skills

Customer service

Data entry

Cash handling

Records management

Communication

Education

High school diploma or equivalent

Tools

MS Office Suite

Records management software

Job description

City of Peoria invites applicants for a clerical support role in the Police Department. The position emphasizes excellent customer service, data entry, and records management in a fast-paced environment.

Requirements include a high school diploma or equivalent, 1 year of related experience, and successful completion of a background check and certifications. This on-site role offers benefits and opportunities for advancement.