Police Dispatcher: Critical Communications & Officer Support

Regional 911 Intake Solutions; North Riverside (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers to support North Riverside operations in IL. The role involves receiving emergency and nonemergency requests, documenting locations and details, and assigning calls to officers according to priority and procedures.

Dispatchers monitor officer status and radio traffic, relay updates, and may conduct records inquiries after training. Strong typing, radio communication, and knowledge of jurisdictional geography are important.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training; higher classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accurately

Communicate clearly by radio

Jurisdictional geography

Access control for criminal justice情報

Education

High school diploma or GED

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers to support North Riverside operations in IL. The role involves receiving emergency and nonemergency requests, documenting locations and details, and assigning calls to officers according to priority and procedures.

Dispatchers monitor officer status and radio traffic, relay updates, and may conduct records inquiries after training. Strong typing, radio communication, and knowledge of jurisdictional geography are important.