Police Dispatcher: Critical Communications & Emergency Ops

Regional 911 Intake Solutions; Sayreville (NJ); On-site; USD 45,000 - 60,000; Full time

Job summary

Regional 911 Intake Solutions seeks skilled police dispatchers to handle emergency and nonemergency requests, document incidents, and coordinate with law enforcement. You will assign calls, monitor activity, and relay critical updates from the field.

The role requires typing accuracy, strong listening skills, clear radio communication, and knowledge of local geography. Some positions may involve CJIS screening and background checks.

Qualifications

• Typing accuracy and ability to understand spoken information.
• Clear radio communication and knowledge of jurisdiction geography.
• Ability to multitask and maintain composure in stressful situations.
• Access to and ability to work with criminal justice information systems may require screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details and reported hazards.
• Assign calls to officers according to priority and agency procedures.
• Monitor officer status, radio traffic and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing ability

Active listening

Radio communication

Geography knowledge

Education

High School Diploma or GED

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions seeks skilled police dispatchers to handle emergency and nonemergency requests, document incidents, and coordinate with law enforcement. You will assign calls, monitor activity, and relay critical updates from the field.

The role requires typing accuracy, strong listening skills, clear radio communication, and knowledge of local geography. Some positions may involve CJIS screening and background checks.