Police Dispatcher: Real‑Time Support & Dispatch Expert

Regional 911 Intake Solutions; Marion (IL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions in Marion, IL is seeking Police Dispatchers to support law enforcement operations by taking calls, coordinating with officers, and maintaining clear, timely communications across radios and records systems.

The role involves handling emergency and nonemergency requests, logging precise locations and vehicle details, and working flexible shifts including nights, weekends, and holidays, with training provided for entry-level candidates.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Communication

Multitasking

Listening

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Marion, IL is seeking Police Dispatchers to support law enforcement operations by taking calls, coordinating with officers, and maintaining clear, timely communications across radios and records systems.

The role involves handling emergency and nonemergency requests, logging precise locations and vehicle details, and working flexible shifts including nights, weekends, and holidays, with training provided for entry-level candidates.