Emergency Police Dispatcher — 24/7 Critical Communications

Regional 911 Intake Solutions; Latham (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Retirement plans

Paid leave

Continuing education

Employee assistance program

Job summary

Regional 911 Intake Solutions in Illinois is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers.

Responsibilities include recording incident details, assigning calls, monitoring radio traffic, and coordinating with agencies. A high school diploma and strong typing/communication skills are required; CJIS access may require screening. This on-site role may involve nights and weekends.

Qualifications

• High school diploma or recognized equivalent required.
• Accurate typing and clear radio communication skills.
• Ability to learn jurisdiction geography and operate under stress.
• Access to criminal justice information systems may require screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, vehicle details, and reported hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing proficiency

Clear radio communication

Multitasking

Jurisdiction geography learning

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Illinois is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers.

Responsibilities include recording incident details, assigning calls, monitoring radio traffic, and coordinating with agencies. A high school diploma and strong typing/communication skills are required; CJIS access may require screening. This on-site role may involve nights and weekends.