Emergency Police Dispatcher: Critical Communications

Regional 911 Intake Solutions; South Roxana (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Paid leave

Employee assistance

Job summary

Regional 911 Intake Solutions in South Roxana, IL, is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance, maintaining reliable radio communications, and handling records-system duties as assigned.

The role involves documenting incident locations, vehicle details, and hazards; assigning calls to officers; monitoring status and radio traffic; and coordinating with neighboring agencies.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in South Roxana, IL, is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance, maintaining reliable radio communications, and handling records-system duties as assigned.

The role involves documenting incident locations, vehicle details, and hazards; assigning calls to officers; monitoring status and radio traffic; and coordinating with neighboring agencies.