Police Dispatcher: Real-Time Officer Support & Communications

Regional 911 Intake Solutions; Quincy (IL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in Quincy, IL is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and records-system duties.

Responsibilities include documenting incident locations and vehicle details, assigning calls to officers, monitoring status and radio traffic, and coordinating with neighboring agencies as required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Listening

Multitasking

Clear speech

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Quincy, IL is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and records-system duties.

Responsibilities include documenting incident locations and vehicle details, assigning calls to officers, monitoring status and radio traffic, and coordinating with neighboring agencies as required.