Police Dispatch Specialist - 24/7 Emergency Communications

Regional 911 Intake Solutions; Stockland (IL); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Résumé du poste

Regional 911 Intake Solutions is seeking Police Dispatchers to support Stockland, IL law enforcement communications. The role involves handling emergency and nonemergency calls, logging locations, and coordinating with officers to ensure timely, accurate responses.

Strong typing, listening, and radio communication skills are essential. Day-to-day duties include monitoring officer status and relaying updates, while complying with confidentiality and security requirements.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio.

Responsabilités

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Connaissances

Typing

Listening

Radio communication

Geography knowledge

Formation

High School Diploma or equivalent

Description du poste

Regional 911 Intake Solutions is seeking Police Dispatchers to support Stockland, IL law enforcement communications. The role involves handling emergency and nonemergency calls, logging locations, and coordinating with officers to ensure timely, accurate responses.

Strong typing, listening, and radio communication skills are essential. Day-to-day duties include monitoring officer status and relaying updates, while complying with confidentiality and security requirements.