Emergency Police Dispatcher: Real-Time Communications Pro

Regional 911 Intake Solutions; Industry (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Regional 911 Intake Solutions seeks police dispatchers for Industry, IL. Dispatchers receive emergency and nonemergency requests, document locations and hazards, and assign calls to officers while coordinating with neighboring agencies.

The role may involve night shifts, weekends, and overtime depending on staffing and needs. Applicants should have a high school diploma or equivalent; some vacancies offer training, and prior dispatch experience may be required for advanced levels.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Job description

Regional 911 Intake Solutions seeks police dispatchers for Industry, IL. Dispatchers receive emergency and nonemergency requests, document locations and hazards, and assign calls to officers while coordinating with neighboring agencies.

The role may involve night shifts, weekends, and overtime depending on staffing and needs. Applicants should have a high school diploma or equivalent; some vacancies offer training, and prior dispatch experience may be required for advanced levels.